一、接待客户

1. Welcome to our company. 欢迎来我们公司。
2. May I offer you a cup of coffee? 我可以给您来杯咖啡吗？
3. Would you like to have a seat? 请坐。
4. I'll inform Mr. Smith of your arrival. 我会通知史密斯先生您的到来。
5. Can I have your business card, please? 可以给我您的名片吗？
6. It’s a pleasure to meet you. 很高兴见到您。
7. How was your trip? 旅途还顺利吗？
8. Thank you for taking the time to visit us. 感谢您抽空来访。
9. Let me show you around our factory. 我带您参观一下工厂。
10. Please follow me. 请跟我来。

二、会议沟通

11. Let's get down to business. 现在开始谈正事。
12. Would you like to introduce your company first? 您想先介绍一下贵公司吗？
13. May I know your thoughts on this matter? 我可以知道您对这件事的想法吗？
14. What's your target market? 你们的目标市场是什么？
15. How do you see the competition in this market? 您如何看待这个市场的竞争？
16. Could you speak a little slower? 您可以说慢一点吗？
17. Let’s move on to the next topic. 我们进入下一个议题。
18. I totally agree with your opinion. 我完全同意您的看法。
19. I have a different point of view. 我有不同的观点。
20. Any questions on this part? 这部分大家有问题吗？
21. When can we expect your decision? 我们什么时候能得到您的决定？
22. Let’s summarize what we’ve discussed. 我们总结一下刚才讨论的内容。
23. The meeting will last about one hour. 会议大约持续一小时。
24. Who will be in charge of this project? 谁来负责这个项目？
25. We need to set a deadline. 我们需要确定截止日期。
    
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Part2（26–50）｜图 2

实用的商务英语口语 100 句

三、产品介绍

26. What's your main product range? 您的主要产品是什么？
27. How do you ensure the quality of your products? 你们如何确保产品的质量？
28. Our new product line is equipped with AI-enhanced features. 我们的新产品系列配备了人工智能增强功能。
29. The AI-enabled device can automatically adjust to different environments. 这款带 AI 功能的设备可以自动适应不同的环境。
30. This product enjoys great popularity overseas. 这款产品在海外很受欢迎。
31. Our product has a three-year warranty. 我们产品提供三年质保。
32. We can customize products according to your requirements. 我们可以按您的要求定制产品。
33. This model is our best seller. 这个型号是我们的爆款。
34. It has strong advantages in cost performance. 它在性价比方面优势明显。
35. We strictly follow international standards. 我们严格遵循国际标准。

四、报价谈判

36. What is your target price? 您的目标价格是多少？
37. This is our most competitive price. 这是我们最有竞争力的价格。
38. Can you give us a better discount for large orders? 大批量订单能否给更多折扣？
39. The price depends on your order quantity. 价格取决于您的订单数量。
40. We cannot reduce the price further. 我们无法再降价了。
41. When can I get your formal quotation? 我什么时候能拿到正式报价单？
42. The price includes shipping cost. 该价格包含运费。
43. We need to check the cost first. 我们需要先核算成本。
44. If you order more, we can cut the unit price. 如果您增加订货量，我们可以降低单价。
45. Let’s meet halfway. 我们各退一步。
46. Is this price acceptable for you? 这个价格您能接受吗？
47. We hope we can reach an agreement. 希望我们可以达成协议。
48. Could you tell me your budget? 能告知您的预算吗？
49. The raw material price has gone up recently. 最近原材料涨价了。
50. We will offer you a special price for our long-term partner. 长期合作客户我们会给到特惠价。 

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Part3（51–75）｜图 3

实用的商务英语口语 100 句

五、订单与合同

51. We’d like to place an order. 我们想要下订单。
52. What is the minimum order quantity? 最低起订量是多少？
53. How long is your production lead time? 生产周期需要多久？
54. When can you arrange shipment? 您什么时候可以安排发货？
55. Please send us the proforma invoice. 请发给我们形式发票。
56. We accept T/T and L/C payment terms. 我们接受电汇和信用证付款方式。
57. Please check the contract carefully. 请仔细审阅合同。
58. Let’s sign the contract today. 我们今天签订合同吧。
59. This clause needs to be revised. 这个条款需要修改。
60. We will arrange production after receiving your deposit. 收到定金后我们安排生产。
61. Can we change the delivery date? 我们可以更改交货日期吗？
62. Please advise the delivery address. 请告知收货地址。
63. We will send you the tracking number once shipped. 发货后我们会提供运单号。
64. The goods will be packed in export cartons. 货物采用出口纸箱包装。
65. Please confirm all details before production. 生产前请确认所有细节。

六、邮件 & 电话沟通

66. I’m calling to follow up on our project. 我来电跟进我们的项目。
67. Could you please reply to my email at your convenience? 方便的时候请回复我的邮件。
68. I will send you the document by email. 我会把文件邮件发给您。
69. Sorry for the late reply. 抱歉回复晚了。
70. Please find the attachment below. 请查收下方附件。
71. I look forward to your feedback. 期待您的反馈。
72. Can I leave a message? 我可以留言吗？
73. Please hold on for a moment. 请稍等。
74. He is not available right now. 他现在不在。
75. I will call you back later. 我稍后给您回电。

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Part4（76–100）｜

实用的商务英语口语 100 句

七、售后与问题处理

76. We apologize for this inconvenience. 对此次不便我们深表歉意。
77. Please tell us the problem in detail. 请详细说明问题。
78. We will solve this issue as soon as possible. 我们会尽快解决这个问题。
79. We can offer replacement for defective items. 次品我们可以提供换货。
80. Please send us photos of the damaged goods. 请提供破损货物的照片。
81. We take full responsibility for the quality problem. 质量问题我们承担全部责任。
82. How can we compensate you? 我们该如何补偿您？
83. We will improve our quality control system. 我们会完善品控体系。
84. Please accept our sincere apology. 请接受我们诚挚的道歉。
85. We value our cooperation very much. 我们十分重视双方合作。

八、收尾与长期合作

86. It’s been a very productive meeting. 本次会议收获颇丰。
87. Hope we can build long-term cooperation. 希望我们建立长期合作。
88. Thank you for your trust and support. 感谢您的信任与支持。
89. Looking forward to our next cooperation. 期待我们下次合作。
90. Wish our business a great success. 祝我们合作顺利。
91. Welcome to contact us anytime. 欢迎随时联系我们。
92. We will keep you updated. 我们会持续同步最新进展。
93. We believe we can achieve win-win results. 相信我们可以实现双赢。
94. Let’s keep in touch. 保持联系。
95. Happy to serve you. 很高兴为您服务。
96. We will try our best to meet your requirements. 我们尽力满足您的需求。
97. Any new updates, I will inform you immediately. 有新进展我会第一时间通知您。
98. Our team is ready for this project. 我方团队已准备好承接该项目。
99. We are confident about this cooperation. 我们对本次合作充满信心。
100. Hope we can have more business opportunities. 期待更多合作机会。

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